Erebus Works
Effective Date: [10 January 2026]
Last Updated: [16 march 2026]
Erebus Works respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, purchase products, or interact with our services.
By using our website or purchasing products from Erebus Works, you consent to the practices described in this Privacy Policy.
1. Business Identity
Erebus Works is a sole proprietorship engaged in publishing and selling original
comics and related merchandise.
Business Contact
Erebus Works
Email: erebusworks@gmail.com
Phone / WhatsApp: +91 9677263140
Registered Business Address
No. 2, Sivasakthi Colony
Villivakkam (PO: Villivakkam SO)
Chennai – 600049
Tamil Nadu, India2. Scope of this Policy
This Privacy Policy applies to:
• Visitors of our website
• Customers purchasing digital or physical products
• Individuals contacting us for support or enquiries
This policy covers all data collected through our website and related services.
3. Information We Collect
We collect only the information necessary to operate our business and provide
services.
3.1 Personal Information
When placing an order or contacting us, we may collect:
• Full name
• Email address
• Phone number
• Shipping address
• Billing details
• Order information
3.2 Payment Information
Payments are processed through secure third-party payment providers such as:
• CCAvenue• UPI payment systems
Erebus Works does not store credit card or banking details.
Payment processors handle financial information according to their own security and
privacy standards.
3.3 Website Usage Data
When you visit our website we may automatically collect certain technical
information including:
• IP address
• browser type
• device type
• pages visited
• time spent on pages
This information helps improve website performance and user experience.
3.4 Cookies and Tracking
Our website may use cookies to:
• remember preferences
• improve performance
• analyse website traffic
You may disable cookies in your browser settings, although certain features may not function correctly.
4. How We Use Your InformationWe use collected information for legitimate business purposes including:
• processing orders
• delivering digital content
• shipping physical products
• providing customer support
• responding to enquiries
• improving website functionality
• preventing fraud or misuse
• complying with legal obligations
We do not sell, rent, or trade personal data to third parties.
5. Digital Content Access
Customers who purchase digital comics receive a personal license to access and download content.
We may associate digital purchases with order identifiers to protect intellectual property and prevent piracy.
Customer information may be used for:
• download verification
• account authentication
• order support
6. Shipping and Delivery DataFor physical orders, shipping information (name, phone number, and address) may be shared with authorised courier partners solely for delivery purposes.
Courier partners are not permitted to use this data for marketing or unrelated purposes.
7. Data Retention
We retain customer data only as long as necessary for:
• order processing
• legal compliance
• accounting and tax records
• dispute resolution
Customers may request deletion of personal data unless retention is required by law.
8. Data Security
Erebus Works implements reasonable technical and organisational safeguards to protect personal data.
These include:
• secure website infrastructure
• controlled access to customer information
• trusted payment gateway integration
However, no online transmission can be guaranteed completely secure.
9. Children and Young Readers
Our comics are intended for readers aged 13 and above.Users under the age of 13 are not permitted to provide personal information or make
purchases. Users between 13 and 18 should use the website with the supervision or consent of a parent or guardian.
10. Your Rights
Subject to applicable Indian laws, including the Digital Personal Data Protection Act,
2023, you may have the right to:
• request access to the personal information we hold about you
• request correction of inaccurate or incomplete personal data
• request deletion of personal information that is no longer necessary for the purposes for which it was collected, subject to legal and record-keeping requirements
• withdraw consent previously given for the processing of your personal data
To exercise any of these rights, you may contact us at:
Email: erebusworks@gmail.com
Requests will be reviewed and responded to within a reasonable time in accordance with applicable law.
Please note that if you withdraw consent for certain data processing activities, we may be unable to provide specific services, including processing orders, delivering
products, or providing customer support related to your purchases.
11. Third-Party Services
Our website may use third-party services including:
• payment gateways• analytics tools
• courier services
These services operate under their own privacy policies. Erebus Works is not responsible for their independent practices.
12. Compliance with Indian Law
This Privacy Policy is designed to comply with:
• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection (E-Commerce) Rules, 2020
• Digital Personal Data Protection Act, 2023
13. Grievance Officer
In accordance with Indian e-commerce regulations, the following person is designated as the grievance contact for Erebus Works.
Grievance Officer
Adithiya
Email: erebusworks@gmail.com
Phone: +91 9677263140
Complaints will be:
• acknowledged within 48 hours
• resolved within 15 days wherever possible
14. Changes to this Policy
Erebus Works may update this Privacy Policy from time to time.
The updated version will always include the latest revision date.
Continued use of the website after changes indicates acceptance of the updated policy.
15. Contact
For any privacy-related enquiries, please contact:
Erebus Works
Email: erebusworks@gmail.com
Phone / WhatsApp: +91 9677263140
Address
No. 2, Sivasakthi Colony
Villivakkam
Chennai – 600049
Tamil Nadu
India
